Human Resource Practices and Organizational Citizenship Behavior Development

Abstract

Organizational citizenship behaviour (OCB) has been reported to give an organization competitive advantage. Employees who are ready to go an extra mile will increase the productivity of an organization. The aim of this study was to determine the impact of HR practices on the development of OCB. This study was conducted in two organizations namely: Delmonte Kenya Ltd. and Nampak Kenya Ltd. 243 respondents formed the sample of the study. The study adopted descriptive research design. A significant positive correlation was found between recruitment and selection and training and development and OCB. OCB was found to explain 55.9% of the variation in between recruitment and selection and training and development. It is recommended that managers should invest more in recruitment and selection and training and development in order to increase development of OCB.