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Customer care practices at the University of Nairobi (UON), Jomo Kenyatta Memorial Library (JKML), Kenya
Wasike, J.
;
Orayo, J.
;
Maina, J.
;
Ratanya, Felicitas Ciabere
(
Emerald Publishing Limited
,
2018-08
)
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Author
Maina, J. (1)
Orayo, J. (1)
Ratanya, Felicitas Ciabere (1)
Wasike, J. (1)
Subject
Libraries, Customer satisfaction, Service provision, Customer care, Customer care strategies, Customer needs (1)
... View More
Date Issued
2018 (1)