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Customer care practices at the University of Nairobi (UON), Jomo Kenyatta Memorial Library (JKML), Kenya

Wasike, J.; Orayo, J.; Maina, J.; Ratanya, Felicitas Ciabere (Emerald Publishing Limited, 2018-08)

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Author
- Maina, J. (1)
- Orayo, J. (1)
- Ratanya, Felicitas Ciabere (1)
- Wasike, J. (1)
Subject
- Libraries, Customer satisfaction, Service provision, Customer care, Customer care strategies, Customer needs (1)
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Date Issued
- 2018 (1)