Abstract:
In the modern business environment that organizations operate in today, the
workforce is constantly changing and training has become very necessary for them to get the
required skills, thereby increasing employee commitment. This has provoked the researcher
to conduct a research on the effect of training on employee’s commitment in the Tele-
communication industry. This study adopted a mixed research design. The study targeted all
the telecommunication branches in Mt. Kenya Region that are managed by the shop
manager being the top most managers in the branch. The researcher collected primary data
using structured questionnaires. Data was analyzed using inferential statistics and processed
using Statistical Package for Social Sciences (SPSS) Version 22, multiple regression analysis
was used to establish the relations between the independent and dependent variables. Chi-
square was used to test the hypothesis and was based on the alpha level or the significance
level. Research findings were presented in form of tables, graphs, and charts. The study
found that training had a positive and significant effect on employees’ commitment. The
study recommended that organizations should focus on training as a major strategic human
resource management practice that ensures organizations get informed human capital that
contributes effectively to employee commitment.
